Service Disabled Veteran Owned Small Business

Analysts Available Talent Business Development FS Poly IT Program Management

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Posted on Sunday, January 29, 2012 at 7:15 pm

Director, Business Consulting, TS/SCI/FS Poly, Program Manager, ERP SME, Oracle, PeopleSoft, Budgeting, Proposals, MBA,

Clearance:
TS/SCI/FS POLY

Availability:
Janaury 17, 2012 -

Disability:
None

Language:
English – Speaking: , Reading: , Writing:

Desired Location:
Stateside -
Overseas-

Highlight Write Up:
Proven, results-oriented executive with 20 years of experience providing management consulting and directing business development, including a background of leading strategic planning, technology sales/marketing, business process reengineering, and account management activities. Highly qualified MBA who possesses strong decision making, problem solving, and communication skills as well as a track record of exceeding customer expectations, generating cost savings, and driving revenue growth. An energetic change agent and dynamic leader who consistently promotes a collaborative and productive work environment, builds strong internal and external relationships, and overcomes challenges to achieve corporate goals. Additional areas of expertise include:

P&L Responsibility • Program/Project Management • Budget Preparation • Expense Control • Process Improvement
Client Relations • Policy & Procedure Development • Proposal Preparation • Team Facilitation • Account Retention
Customer Service & Support Management • Mentoring/Development • Business Analysis • Turnaround Management

SELECT HIGHLIGHTS

• Fueled revenue growth of 12% (5% above target) for Computer Sciences Corporation through successful account expansion, driving additional business with existing accounts.
• Cut overall costs 5% by increasing employee productivity; optimized support teams, policies, size, structure, and location (onshore/offshore) to meet SLAs and balanced scorecard initiatives.
• Successfully built and maintained a high performance team of 250+ Oracle professionals that met the service delivery and business expansion needs of a company’s customers.
• Increased iGate’s revenue with the Philip Morris account by 30% in one year after turning around and transforming the account team into a cohesive onshore/offshore unit, improving relationships with program management, and recovering Philip Morris’ confidence in the company’s ability to deliver.
• Built an 11-member presales department for Clear Technology; mentored and developed the team to attain appropriate business and technology skills. Played an instrumental role in landing clients such as Visa, Farmers Insurance, Grange, and AIG.

Geo Location:
– Duration: 1-4 weeks

Position Write Up:
COMPUTER SCIENCES CORPORATION (CSC) Falls Church, VA 2005 to Present

Position Held : Partner

Created a new Human Capital Management Practice for the support of existing customers and development of new business opportunities within the National Public Sector. Tasked with building a team, maturing competency capabilities, and developing service offerings. Responds to RFPs and customer inquiries.

Provided leadership to 250+ professionals that provide 24×7, Tier 1 support to outsourced mission-critical global Oracle ERP applications for more than 20 Global 1000 clients. Oversaw P&L of $18.5M. Tasked with generating new business and expanding the existing customer base as well as reducing costs through the development of business strategies, packaged solutions, and service offerings. Responds to RFPs and customer inquiries. Directs ERP solution and enterprise architecture development for large outsourcing clients, including Sun Microsystems, General Dynamics, BAE, and Marconi. Establishes and promotes consistency across the client base through the development of standard processes, procedures, and best practices. Develops and maintains key relationships with all partners and vendors, including Oracle, Applimation, and Hotsos. Ensures the Oracle competency group is knowledgeable and aware of Oracle product direction through educational meetings. Optimizes resource utilization by providing structured forums to improve communications, knowledge sharing, and client ROIs. Served on a governance board in charge of turning around a $75M global ERP implementation for an existing client.

Lead business analyst for an enterprise tools study as part of a Cloud Adoption Assessment for DOD. Provided DOD visibility into their IT assets and recommendations on efforts to reduce total cost of ownership

CLEAR TECHNOLOGY – Westminster, CO 2003 to 2005

Position Held : Director of Business Consulting/Presales (Business Process Management and Automation)

Led sales and marketing support across multiple industries, heading a team of 11 presales professionals. Worked with direct sales, resellers, partners, and internal management teams to generate sales and expand the customer base. Oversaw the development and delivery of presentations, proposals, competitive collateral, custom technology demonstrations, business process improvement analyses, and ROI deliverables. Also provided sales cycle management, strategic planning, custom software design implementation, customer training, and personnel management.

IGATE – Pittsburgh, PA 2002 to 2003

Position Held : Program Manager

Managed all aspects of IT support for the Philip Morris USA account, including help desk, change management, service level reporting and resource utilization, as the company’s customer relationship executive. Oversaw 15 IT professionals in Richmond, VA, and 100+ IT professionals in India; maintained all SAP R3, sales legacy, and web applications.

SAVVION INC. – Santa Clara, CA 2000 to 2002

Position Held : Solutions Consultant (Business Process Management and Automation)

Provided regional sales and marketing support. Managed and maintained customer relationships across technology and financial services verticals. Responded to RFPs as well as developed proposals. Created prototypes and presented solutions (business process improvements) that meet the business needs of potential clients. Mentored and trained new solution engineers.

TECHNOLOGY SOLUTIONS COMPANY – Chicago, IL 1991 to 2000

Position Held : Senior Principal, ERP Practice

Served as project manager on large-scale ERP implementations nationwide; provided customer relationship management, GAP analysis, and technical/functional team management. Was ERP subject matter expert (SME). Built an Oracle R11i lab used in product training and testing for Technology Solutions Company (TX); managed the project from planning, hardware setup, and software implementation to testing. Managed the implementation of Oracle R11i modules for NECX (MA) and Pfizer (NY), performed requirements/needs analysis and business integration testing. Modules included Purchasing, Inventory, Sales Compensation, and Human Resources. Served as development team lead for the implementation of Smartstream financial modules for John Hancock (MA) and Prudential (NJ). Successfully completed numerous large-scale ERP projects on time and under budget.

Skills Write Up:
Additional Training: Oracle R12 EBS New Features, Trusted Advisor, Management Development Program, Consultative Selling Techniques, Solution Selling Techniques, Requirements Gathering, Oracle Purchasing, Oracle Inventory, Oracle Accounts Payable, Oracle Engineering and Bill of Materials, Oracle Planning, Oracle Work in Process, Oracle Cost Management, Oracle Financials Functional Foundation, Oracle Alert, Oracle Sales Compensation, PeopleSoft Accounts Payable, PeopleSoft Purchasing, Oracle PL/SQL, Oracle Workflow and Java Programming,

Technical Summary: Applications – Oracle, PeopleSoft, Smartstream; Packages – Savvion BPM, Databases – Oracle, DB2, MS Access, MS SQL; Other – MS Word, PowerPoint, Excel, Project, Visio

Education Write Up:
M.B.A., VIRGINIA COMMONWEALTH UNIVERSITY (Richmond, VA) – Graduated with Honors

B.S., Computer Science and Mathematics, BLOOMSBURG UNIVERSITY (Bloomsburg, PA)