Christopher L. Joseph
548 Center Hill Rd – Tyner, NC 27980 – Phone: 252.221.8968 – Cell: 585.313.9084 – Email: firstname.lastname@example.org
Active U.S. Army Ret: Aug 2009
Clearance: Top Secret Active (SCI eligible)
Palantir Network Operations Engineer June 2017-Present. Supporting U.S. Special Operations Command (SOCOM). Responsible for troubleshooting network incidents and providing resolution reports and logs to development team. Manage tickets and reports inside JIRA. Familiar with Linux environments (RedHat/CentOS) to resolve server issues. Create reports on uptime, bandwidth usage, server utilization, and key metrics. Test web applications and website performance to ensure functionality for the customer. Monitor network performance regularly to improve performance and functionality using tools such as Nagios. Perform network testing, execute system analysis and troubleshoots as needed in order to resolve problems on servers, workstations and other network devices to limit downtime. Finds and develops patterns that are indicative of failures and work towards resolutions to eliminate future issues.
Palantir Commercial FSR January 2017-May 2017. Palantir FSR at a major commercial deployment. Excelled at Palantir customer facing interactions. Assisted with Palantir rollout by supporting training sessions organized by Palantir customer team lead. Responsible for managing all Palantir/customer interactions. Responsible for answering user questions about Palantir UI function / workflows, elevating questions when necessary to the responsible Palantir team, supporting training sessions organized by Palantir Customer Team, monitoring usage statistics for the plant and performing regular user visits (both Resident Engineers and Team Leaders) to understand drivers of change in usage stats, mapping data and interacting with appropriate POC to report issues while working independently with limited Palantir support, flagging any retention issues and providing deployment atmospherics. Extremely familiar with industrial plant/factory operations.
Steel Worker August 2016- January 2017. Special Projects Ballistic Testing Coordinator, Steel Rolling and Finishing. Assisted the Lab Supervisor and Heat Treat Metallurgist in all aspects concerning armor material including: armor testing, logistics of armor testing, expediting and marking of armor samples, entering data into computer systems, understanding testing requirements based on specification, certification of armor material, adapting to and assisting in the development of new testing methods and conformance criteria, and continuous improvement initiatives as well as other duties deemed necessary by the Lab Supervisor.
SHINE Systems and Technologies
Senior Technical Analyst at SHINE Systems and Technologies, August 2014 – August 2015 Palantir FSR, JIEDDO (Joint IED Defeat Organization), March 2014 – August 2014 Palantir FSR, Afghanistan/COIC. Forward deployed Palantir certified Field Service Representative (FSR) in Afghanistan (RC-S HQ/KIFC) providing expert training, guidance, and mentorship to users of the Palantir platform for conducting analysis. Travelled extensively throughout Afghanistan often to austere locations to provide support to customers. Provides subject matter expertise on analytic techniques and applying use-cases for practical applications of the Palantir tool to support Intelligence Analysis. Assist engineers in modifying Palantir’s dynamic ontology to meet government and private sector customer’s specific needs. Works with Palantir engineers to develop customized problem solving approaches to help the supported customer conduct analysis. Creates and drives product requirements such as drafts, modifications, and delivers training materials in a compelling and cohesive manner. Adjusts to provide training desk side, in small group or classroom environments on proper analytic procedures and encourages the development of specific skills for using Palantir. Assists SIGINT, HUMINT, FUSION, and All-Source Analysts representing a wide cross section of the intelligence community to identify known enemy tactics, techniques, and procedures and assists in the building of intelligence products to brief as well as target hostile actors.
Warfighter Analyst/ Requirements Analyst/ Knowledge Manager, October 2013 – March 2014 Ft. Eustis, VA. Served as a conduit of operational experience for training, doctrine and force design initiatives. Assisted in the development of the TRADOC WfF governance document collaboratively with management and staff across the organization to include MSOs and CoEs. Monitored TRADOC and ACOM communities of purpose and communities of practice. Captured and reported to TRADOC Headquarters, MSOs, and COEs: best practices, emerging trends, metrics and submitted weekly situation reports. Highlighted best practices and key takeaways across TRADOC, CoEs, and MSOs including ACOM in a monthly newsletter published on the ACOM portal. Reviewed multiple Fragmentary Orders (e.g., United States Army Forces Command, Army Materiel Command) to ensure all documents are synchronized to one authoritative document that instructs all TRADOC organizations on how to participate in WfFs.
Data Specialist/ Exercise Lead, September 2013 – October 2013 (2 months), The overall goal of the TBOC Training Division is to replicate complex OEs in training venues such as Army Combat Training Centers, Mobilization Training Centers, and Home Station training areas. This is done by geo-rectifying battlefield events that happen in the real world onto the training area terrain. The TBOC Training Division locates real world operational events from a variety of data sources then transforms those events using state of the art messaging system applications. The transformed data can then be displayed on standard Army command and control systems (i.e. Distributed Common Ground Station – Army (DCGS-A)) presenting operators, in a training environment, with a realistic replication of information available on the real battlefield. This allows soldiers the ability to hone their battle staff skills against their future deployment or contingency area of operation environment. Interfaces with supported units to identify future deployment or contingency operational environment requirements. Defines training objectives and assists supported units with exercise design, scenario management, and master scenario event list (MSEL) synchronization. Selects named areas of interest from deploying area of operation to ensure best replication of the OE on the training terrain. Ensures accuracy of geo-rectified data including the operational graphics, activity hot spots, areas of interest, major road networks, cities/towns, operating facilities, and boundaries support training objectives. Provides on-site exercise support for short periods of time to assist the exercise leadership with scenario development and modification of data resulting from changes to the exercise scenario. Maintains working knowledge of message management applications
Shine Systems and Technologies
April 2012 – August 2013, Senior Technical Analyst, Palantir FSR, Palantir certified Field Service Representative (FSR) providing expert training, guidance, and mentorship to users of the Palantir platform for conducting analysis. Supported customers in NCIS, CITF and DSS. Provides subject matter expertise on analytic techniques and applying use-cases for practical applications of the Palantir tool to support Intelligence Analysis. Assist engineers in modifying Palantir’s dynamic ontology to meet government and private sector customer’s specific needs. Works with Palantir engineers to develop customized problem solving approaches to help the supported customer conduct analysis. Creates and drives product requirements such as drafts, modifications, and delivers training materials in a compelling and cohesive manner. Adjusts to provide training desk side, in small group or classroom environments on proper analytic procedures and encourages the development of specific skills for using Palantir. Assists SIGINT, HUMINT, and All-Source Analysts as well as protection professionals representing a wide cross section of the intelligence community to identify known enemy tactics, techniques, and procedures and assists in the building of intelligence products to brief as well as target hostile actors.
October 2009 – March 2012 JTCOIC/TBOC Reserve Component Training Specialist/Systems Analyst IV/ Exercise Team Lead
Overview: Provides expertise and training to units deploying to theater on efficient and effective utilization of the Joint IED Defeat Organization (JIEDDO) Counter-IED Operations Integration Center (COIC). The JTCOIC is responsible for coordinating the training of deploying units on joint, national and interagency intelligence, CIED and emerging asymmetric capabilities gleaned from the JIEDDO COIC; integrating processes, practices, concepts and materiel capabilities into Joint and Service DOTMLPF solutions; and coordinating with the training centers to provide realistic enemy and environmental signatures into models and simulations in support of realistic intelligence collection and analysis. Trains members of tactical level war fighting staffs prior to deployment on the COICs reach-back capability processes, computer-based applications. Competently presents briefings, demonstrations of computer-based COIC applications, and hands-on training at designated home station training centers. MAJOR DUTIES: Maintains in-depth understanding of how U.S. forces conduct irregular warfare, how IED threat networks operate and how the COIC functions to counter IED networks and other asymmetric threats. Train Soldiers during pre-deployment training on the Counter Improvised Explosive Device Operations Integration Centers (COICs) reach-back capability processes, computer-based applications, and Attack the Network methodologies. Present briefings, demonstrations of computer-based COIC applications, and hands-on training, primarily at home station, Training Centers, and MRXs.
– July 2006 – August 2009 Army ROTC Instructor/ Battalion Operations NCOIC; US Army, Assigned as a certified Military Science Instructor at The Rochester Institute of Technology Senior Army ROTC program consisting of 114 Cadets. Responsible for training all Cadets in all pre-commissioning requirements with emphasis on physical training, military leadership, field craft, land navigation, first aid, small unit tactics and marksmanship. Guarantees training aids and support materials are current and available for each class; assists in the planning and execution of all field training exercises (FTXs); including, basic marksmanship fundamentals, range supervision and coordination, and range safety. Personally responsible for Cadet training allocations for professional development, consisting of securing school slots on Army installations worldwide based on Cadet class ranking. Counsel and assist Cadets as necessary to ensure successful completion of all ROTC requirements and assist in recruiting Army Officer prospects for both the basic and advanced courses.
– October 2003 – March 2006 Platoon Sergeant/ Troop Master Gunner; US Army, Assigned as a Platoon Sergeant of an M1A2 Tank Platoon twice forward deployed with the 3RD Armored Calvary Regiment in support of Operation Iraqi Freedom, responsible for the welfare, tactical employment, discipline and training of 6 Noncommissioned Officers and 8 Soldiers, conducted wide spectrum combat missions, to include foot patrols, house and building clearing and mounted tank platoon operations. Personally responsible for the accountability, readiness, availability and maintenance of four M1A2 tanks and all related equipment valued in excess of 18 million dollars. Provided the Platoon Leader with advice and assistance for the tactical employment of his platoon.
– January 2000 – March 2003 Tank Commander/Troop Master Gunner US Army, Assigned as Tank Commander and Troop Master Gunner in 1st Squadron 3rd ACR, rapid deployment force responsible for the training, welfare and discipline of 2 Noncommissioned Officers and 4 soldiers, also responsible for the maintenance of 2 M1A2 Main Battle Tanks, 1 Mine Clearing Roller, and all related equipment valued in excess of 8.5 million dollars. Assisted the Commander in planning, developing, and conducting all tank gunnery training; also assisted the Platoon Leader in the tactical employment of the Platoon. Master Gunner duties consisted of planning, development, execution, and evaluation of all crew-served weapons related training (individual, crew, and collective) to include:
Developed and conducted training and certification of crew evaluators for gunnery range operations. Assisted all elements within the unit concerning gunnery training. Forecasted all ammunition requirements for training. Managed gunnery records, Tank Crew Gunnery Skill Test records, and turbulence rosters. Coordinated and controlled all range training devices. Trained crews on MILES/TWGSS gunnery peculiarities (zeroing and maintenance). Planned, executed and managed all Squadron live fire gunnery training and ranges. Supervised all live-fire ranges to ensure all standards and safety requirements were followed.
Christopher L Joseph 548 Center Hill Rd-Tyner NC 27980 – Phone: 252.221.8968 – Cell: 585.313.9084 – Email: email@example.com
Currituck County High School, Barco, NC; 1989 High School Diploma
Barton County Community College, Great Bend, KS; 1999 completed 73 credit hours
Familiar with the use of ArcGis, Axis Pro, Analyst Notebook, DCGS-A
Palantir Trained FSR (FSR Indoc certified April 2012-May 2012)
JCAST trained by COIC
Master Gunner M1, M1A1, M1A2, M1A2SEP
Certified Combat Lifesaver
Armorer Qualified (120mm, 50 caliber and below)
Palantir FSR Indoc certified April 2012-May 2012
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